How to fix the “api-ms-win-crt-runtime-l1-1.0.dll is missing” error for Delphi 10 Seattle

Tuesday, September 1st, 2015 | Dennis D. Spreen | Delphi 10 Seattle, Delphi Programming

If you experience this error during the start of Delphi 10 Seattle

d10_error

This error is not related to Delphi 10 Seattle – it is caused by TortoiseSVN v1.9 which is “side loaded” during start up (if installed before). Delphi 10 Seattle just works out of the box!

you need to (re)install the Visual C++ Redistributable for Visual Studio 2015, either via Windows Update or download and directly install the Visual C++ Redistributable:

  1. Install all pending Windows Updates
    Go to Start – Control Panel – Windows Update
    Check for updates and install all pending updates, then restart the computer.
    After the restart repeat the steps above again until no more updates are available.
  2. Download the Visual C++ Redistributable 2015
    For Windows 64-bit
    Visual C++ Redistributable for Visual Studio 2015 (64-bit)
    For Windows 32-bit
    Visual C++ Redistributable for Visual Studio 2015 (32-bit)
  3. Run the vcredist_x64.exe (64-bit) or vcredist_x86.exe (32-bit) and select Uninstall if already installed
  4. Run the .exe again and select Install and restart the computer

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112 Comments to How to fix the “api-ms-win-crt-runtime-l1-1.0.dll is missing” error for Delphi 10 Seattle

KMorwath
September 1, 2015

LOL! Are they using Visual Studio now to develop Delphi??

dennis
September 1, 2015

I think this is caused by an external IDE plugin, since you could just ignore the error and the IDE shows up.

Thomas Mueller
September 1, 2015

A colleague of mine had this error with Delphi XE2, so it’s not specific to Delphi 10 Seattle. I myself have seen it with Notepad++ (but could not reproduce it). I think it’s just a symptom of some Microsoft update not installing properly.

Borja
September 1, 2015

Actually, the error is usually related to Tortoise 1.9. I guess that all of you have it installed. Delphi has nothing to do with it.

dennis
September 1, 2015

@Borja: thanks for your info, I’ll set up a clean machine and test it again (yes, I did install tsvn 1.9 on my new D10-machine). Will report later.

dennis
September 1, 2015

Confirmed it is TortoiseSVN and *NOT DELPHI 10*. This error occurs if you’d installed TortoiseSVN 1.9 and didn’t install the Visual C++ Redistributable 2015. Thanks to Borja for the hint with TortoiseSVN!

JKLman
September 23, 2015

Can confirm that is was TortoiseSVN

Grande
October 8, 2015

I have the same error while install Apache Server, is there any help?

dennis
October 9, 2015

Just install Visual C++ Redistributable 2015
https://www.microsoft.com/de-de/download/details.aspx?id=48145

SPeed_FANat1c
October 27, 2015

Installing Visual C++ does not fix the problem. I have this problem with Sandra benchmark program

dennis
October 27, 2015

@speed_fan: did you install both versions x86/64bit?

DuongTan
November 4, 2015

Thank!It is Ok

jardiel BRAZIL
November 27, 2015

Valeu amigo funcionou certinho obrigado!!

dennis
November 27, 2015

De nada.

GoneToPlaid
December 24, 2015

Uh, no. We can thank Windows Update KB2999226 which was mysteriously pulled in October 2015, only to be released again in December 2015. This update bricks several DLLs from loading at startup or causes DLLs to report errors, and can eventually causes Windows to completely lock up if Windows is left running for several days. Uninstalling this update doesn’t fix the problem. After uninstalling this update and rebooting, you will have to download and install the Visual C++ 2015 Redistributable packages (both the 32-bit and 64-bit packages if you are running 64-bit Windows) since programs will throw errors and report that api-ms-win-crt-runtime-l1-1-0.dll is missing. Then have fun going through your Windows Event Viewer log files to see how this update bricked various DLL function calls from returning success, and in some cases prevented various DLLs from loading altogether when Windows boots. Ain’t this peachy? But wait! It gets even better! Via Windows Update, you most likely will find that the related KB3119142 update successfully installed on your computer. But guess what? Although you might find this update in your Update History, you won’t find this update in the list of installed updates so that you can uninstall it! And then look under Setup in Windows Logs. You likely will see that source WSUA reports that KB2999226 successfully installed, yet WSUA reports that KB2999226 hasn’t successfully installed on subsequent reboots of your computer. The error is 2149842697 which is reported by MS Office when MS Office tries to integrate this update.

shahid
January 10, 2016

i was facing the same problem on windows 7 64bit , this message appears when ever i try to open adobe photoshop and illustrator or other programe.
then i download For Windows 64-bit
Visual C++ Redistributable for Visual Studio 2015 (64-bit)
and install
problem solve

Teguh K
January 14, 2016

I already try this, but not works or me sir,,
i have this problem while start apache server on Xampp .. please help my problem

Marcos R
January 15, 2016

Same as me, Apache doesn’t work.
SOS. Rescue me.

Nell
January 19, 2016

Oh great!! It has been ages since I last updated my system but certainly installing the c++ visual studio updates helped fixed the problem. Thanks a lot Dennis

Sundar
January 27, 2016

thanks….

Ratu
January 28, 2016

setup failed when i installed C++.. and did not find path: C:\Windows\system32\api-ms-win-crt-runtime-l1-1-0.dll… please help me

Timo
January 30, 2016

same here Apache server returns the same error.

Mitsurugi4552
February 17, 2016

Per my answer here: https://www.reddit.com/r/techsupport/comments/464swn/microsoft_visual_c_2015_redistributable_setup/

I installed Win 7 SP1, that allowed me to run VC Redistributable without the error.

Pavneet Kaur
February 17, 2016

I have windows 8 32-bit and I installed the new versioj of Xampp when I start Apache it shows message api-ms-win-crt-runtime is missing

Marc
February 17, 2016

I had the same problem with PCSX2 1.4 I’ve reinstalled the Visual C++ Redistributable for Visual Studio 2015 (64-bit) and Visual C++ Redistributable for Visual Studio 2015 (32-bit) and it is still doesn’t work. I have Windows 7 x64 Ultimate hope someone can fix it

Scott
February 18, 2016

See if this update will help: https://support.microsoft.com/en-us/kb/2999226

Gcina
February 25, 2016

Thanks guys for sharing this info, i’m one of the people got their machine fixed by this

Welington
February 25, 2016

Thanks, that’s nice of you

amir
February 28, 2016

hi
i have win7 and i have this problem just when i run matlab software “the procedure entry pointucrtbase.terminate could not located in the dynamic link library api-ms-win-crt-runtime-l1-1-0.dll ”
after pressing OK for several time the program will run correctly
do i need to fixed it???

bhargav
February 29, 2016

I was trying to use apache in xampp
its showing the same error after installation of visual c++ redistributable
how can I solve this issue plz help me out

Dragana Ristanovic
March 2, 2016

Are you missing prerequisites?
Check it out:
https://support.microsoft.com/en-us/kb/2999226#bookmark-prerequisites

abaciocco
March 4, 2016

I use MAMP for windows (7 64bit), then i install video2brain Desktop app and get this error. i try to reinstall 64bit version and get “unespecified error” XD. then i try 32bit version and same error XD!

aniket
March 5, 2016

I already try this, but not works
i have this problem while start apache server on Xampp .. please help my problem

Shalini
March 7, 2016

Hi All,

I tired the same flow and it worked 🙂

if you have problem while starting apache server on xampp –

Download the Visual C++ Redistributable 2015
For Windows 64-bit
Visual C++ Redistributable for Visual Studio 2015 (64-bit)
For Windows 32-bit
Visual C++ Redistributable for Visual Studio 2015 (32-bit)

once download is done, open the xampp control panel and click on apache start -> it will work

Thank u 🙂

Marc
March 9, 2016

@Scott
Thanks for the suggestion. I’ve tried that update too but it doesn’t work either. It says ‘The update is not applicable to your computer’. By the way I’m trying to run PCSX2 1.4

Akshika Wijesundara
March 11, 2016

This really works.Thank you very much

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ahmad
March 27, 2016

i solve it by change windows and removing visual stdio..

trent
March 28, 2016

I’m trying to run pcx2 1.4.0 but it won’t open. A box pops up showing this nonsense CRT bla bla runtime is missing from your computer help me please

Noop
March 30, 2016

It’s caused by a cold virus called Microsoft. Best way to clear your nasal congestion is to install Linux.

kent
April 1, 2016

need help apache server on xampp won’t start because of this please help.

Kong T
April 13, 2016

I started having this problem after I was ‘influenced’ to upgrade to Office 365 as my Outlook 2007 started to be become unstable, takes a long time to start, and frequently corrupt the PST’s.

I downloaded and successfully installed both C++ Distributable 2015. I also noted that my Windows update history included KB2999226 which was installed today – strange as I don’t recall any updates running apart from my installing the Redistributables. When I tried to check for latest update, I received an error message that “Unable to check for Update” – never had this error before.

Then I shut down my Windows 8.1 64-bit machine and during the shutdown process, it seems to be applying some updates as it took longer than usual. Upon power up, the error message from coordinator.exe has disappeared. Thanks guys.

However, when I first Googled for coordinator.exe a number of blogs/websites including MS claim that this is a Malware. I downloaded a free scan software from MS and after 10 hours, it picked up two infected files but were only able to partially fix these – both file-names have the word “coordinator”. But the scan and fix didn’t resolve the problem until I tried what you guys suggested here.

Anup Kaluskar
April 13, 2016

Hi

I experienced the same error after I installed SQL Server 2016 RC2. When it was installed I tried to open SQL Server Management Studio but got the same error.

Before attempting to download Visual C++ Redistributable for Visual Studio 2015 (64-bit) I attempted to repair both installations 32-bit/64-bit which succeeded

I then launched SQL Server Management Studio and worked!! If anyone has similar issue, try this fix as it worked but may not in other circumstances.

Regards
Anup..

Michael
April 14, 2016

why cannot open the age of mythology tale of the dragon the problem is The procedure entry point ucrtbase.teminate could not be located in the dynamic link library api-ms-win-crt-runtime-l1-1-0/dll.

Michael
April 14, 2016

Are you shoes

sway clark
May 3, 2016

in my case ForceBindIP started nagging about
this api dll guy after a windows update,Visual C++ was already installed actualy i had to uninstall and reinstall it and it all worked like a charm a happy ending..i mean binding

Netmeds
May 7, 2016

Thanks its working for me

jyoti
May 8, 2016

sir i have problem to install vcredist_x86.exe (32-bit)

Alex
May 17, 2016

Install sandra with administrator rights

kucing males
May 19, 2016

thanks for the advice, dude..

Syahrul
May 19, 2016

The program can’t start because api-ms-win-crt-runtime-l1-1.0.dll is
missing from your computer.
I’ve try to uninstall vc.redist.x64 but still not fixed yet when i try to open Autodesk application, please help.

hamza
May 27, 2016

thank you /////////////////////////

Sanes
May 29, 2016

vc_redist 2015 worked for me thanks!

rainbow
May 31, 2016

thaks a lot

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June 1, 2016

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Anto
June 2, 2016

I had to uninstall tons of visual c++ versions. But eventually it worked for me, thanks a lot!

henil
June 3, 2016

i did what u say but it is generating an error on installing of visual c++.

mujeeb
June 3, 2016

I have tried to install C++, but there is a unspecified error- 0×80240017
Help me to overcome from this error…
My system is 62bit windows 7 …..

Steve
June 9, 2016

I had the same issue and just upgraded from Windows 7 Ultimate because it’s free and Visual C++ Redistributable for Visual Studio 2015 (64-bit) wasn’t installing with the previous OP for some reason.

REAPER 3RDLAR USMC
June 10, 2016

yeah i just got home and bought a pc. just a crap laptop lenovo not bad for what i do. paid $100 for it. but first time opening it up. this message came up. fixed it now. so thanks.

venkat j
June 12, 2016

Thank yu mates for the solution..

People i’ve return a article on api-ms-win-crt-runtime-l1-1.0.dll is missing

wikitechy.com/fix-error/how-to-fix-the-api-ms-win-crt-runtime-l1-1.0.dll-is-missing

Please Visit! 🙂

Bharat
June 21, 2016

I had found another solution….

Did you tried Microsoft Visual C++ 2013 instead of Microsoft Visual C++ 2015.

Hope it will solved..

Rane
June 26, 2016

I was facing problem with apache and redistributing Visual C++ para Visual Studio 2015 (64bits) solved.

Zedecus
July 1, 2016

I tried reinstalling vc redist 2015 but it keeps saying error after going thru installation process. HELP

Piyush
July 5, 2016

Hey guys this really works

Sachin
July 13, 2016

It is working for me…thanks

myint moe
July 13, 2016

thanks so much

Ivan
July 13, 2016

Thanks Man!

Amir Bahador
July 16, 2016

Thanks so much !

zal firmansyah
August 2, 2016

thanks for TortoiseSVN is work

rumon622
August 13, 2016

httpd.exe-Entry Point Not Found
————————————————
The procedure entry point ucrtbase.terminate could not be located in the dynamic link library api-ms-win-crt-runtime-I1-1-0.dll.

Please help to open Apache….

Pradip
August 23, 2016

Thanks bro

ykim
August 26, 2016

Huge Thanks

adigama
August 30, 2016

it is working for me..thanks bro

Crabby
September 1, 2016

Worked for me thank you so much.

CatFish21sm
September 3, 2016

I know this is a little later, but thank you so much! I had this problem with Microsoft word. I’m required to use word to write reports and stuff at my school. The school provides a free copy but I couldn’t get it to work. So thank you soo much!

CatFish21sm
September 3, 2016

Oh I’ll make a bit of a contribution. When I tried to install, x64 worked fine, but x86 didn’t work. Well as in it wouldn’t finish installing. It would get to 99% then freeze up. It did this several times. I fixed the issue by force stopping it at 99% with task manager. I turned my computer off for a few hours then started it and ran it again but I selected repair. It worked. It wouldn’t work when I did that before, I had to turn my computer off for a few hours before it would work. I don’t know why, but if anyone else is having this issue then you can try this.

Raunik
September 8, 2016

Thanks man!

Jo-Ann HARTREE
September 13, 2016

I tried to load Word and was told that api-ms-win-crt-string-l1-1-0.dll was missing so it couldnt open. I have gone through what you have saaid, as far as I can tell as I dont know much about computers and it says it cannot fix because there are too many other issues but this is the only one that has come up to date.
please help. I have just signed up for study and cannot use word or wordpad or my printer.
please help

lester
September 14, 2016

try to install .net framework 4.5.

Brian
September 23, 2016

I uninstalled the vc_redist.x64 and then reinstalled it. Issue resolved with installing Photoshop and the other pieces of the Adobe suite.

lilmos
September 28, 2016

thank you, very helpful

me
October 1, 2016

Hi
I have the same problem when I installed windows 8.1 for the first time, I used to use windows 10 and it had some other problems. Now I’m trying to fixed it by Visual C++ Redistributable for Visual Studio 2015 (64-bit) but this error come. Set up failed. One or more issue caused the setup fail. What are those issues I have no idea. Lester advice didn’t work as well.
Thanks

Zin
October 3, 2016

i love you scott!

Jibeesh Thambi
October 4, 2016

Thanks buddy, its working for me.

gam
October 14, 2016

DENNIS
thank you

kritika
October 16, 2016

i m facing the same problem in downloading python software. in the control panel there isn’t any message of windows update

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Fulcrums
October 24, 2016

just uninstall the vcredist 2015 and then install this https://support.microsoft.com/en-us/kb/2999226 and then isntall vcredist 2015 again and it work heheh

Bontekai Tekaai
October 24, 2016

I tried to install the visual C++ but it didn’t solve and still have error appeared

subhash
October 27, 2016

Just installed visual c++ and xampp worked fine again!! Thanks alot!! Issue solved!!

Roko
October 31, 2016

I’m all done what it says, and still do not open Microsoft Office. Please, I need your help.

dd025
November 9, 2016

also c++ is not installing…
c++ shows me this log

[1040:12AC][2016-11-09T15:22:41]i001: Burn v3.7.3813.0, Windows v6.0 (Build 6000: Service Pack 0), path: C:\Users\RJ\Downloads\Programs\vc_redist.x64.exe, cmdline: ”
[1040:12AC][2016-11-09T15:22:41]i000: Setting string variable ‘WixBundleLog’ to value ‘C:\Users\RJ\AppData\Local\Temp\dd_vcredist_amd64_20161109152241.log’
[1040:12AC][2016-11-09T15:22:41]i000: Setting string variable ‘WixBundleOriginalSource’ to value ‘C:\Users\RJ\Downloads\Programs\vc_redist.x64.exe’
[1040:12AC][2016-11-09T15:22:41]i000: Setting string variable ‘WixBundleOriginalSourceFolder’ to value ‘C:\Users\RJ\Downloads\Programs\’
[1040:12AC][2016-11-09T15:22:41]i100: Detect begin, 10 packages
[1040:12AC][2016-11-09T15:22:41]i000: File search: windows_uCRT_DetectKey, did not find path: C:\Windows\system32\ucrtbase.dll
[1040:12AC][2016-11-09T15:22:41]i000: File search: windows_uCRT_DetectKeyExists, did not find path: C:\Windows\system32\ucrtbase.dll
[1040:12AC][2016-11-09T15:22:41]i000: Setting numeric variable ‘windows_uCRT_DetectKeyExists’ to value 0
[1040:12AC][2016-11-09T15:22:42]i052: Condition ‘(VersionNT = v6.3 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)’ evaluates to false.
[1040:12AC][2016-11-09T15:22:42]i052: Condition ‘(VersionNT = v6.3 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)’ evaluates to false.
[1040:12AC][2016-11-09T15:22:42]i052: Condition ‘(VersionNT = v6.2 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)’ evaluates to false.
[1040:12AC][2016-11-09T15:22:42]i052: Condition ‘(VersionNT = v6.2 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)’ evaluates to false.
[1040:12AC][2016-11-09T15:22:42]i052: Condition ‘(VersionNT = v6.1 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)’ evaluates to false.
[1040:12AC][2016-11-09T15:22:42]i052: Condition ‘(VersionNT = v6.1 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)’ evaluates to false.
[1040:12AC][2016-11-09T15:22:42]i052: Condition ‘(VersionNT = v6.0 AND NOT VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)’ evaluates to false.
[1040:12AC][2016-11-09T15:22:42]i052: Condition ‘(VersionNT = v6.0 AND VersionNT64) AND (windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10240.0)’ evaluates to false.
[1040:12AC][2016-11-09T15:22:42]i101: Detected package: vcRuntimeMinimum_x64, state: Present, cached: Complete
[1040:12AC][2016-11-09T15:22:42]i101: Detected package: vcRuntimeAdditional_x64, state: Present, cached: Complete
[1040:12AC][2016-11-09T15:22:42]i101: Detected package: Windows81_x86, state: Absent, cached: None
[1040:12AC][2016-11-09T15:22:42]i101: Detected package: Windows81_x64, state: Absent, cached: None
[1040:12AC][2016-11-09T15:22:42]i101: Detected package: Windows8_x86, state: Absent, cached: None
[1040:12AC][2016-11-09T15:22:42]i101: Detected package: Windows8_x64, state: Absent, cached: None
[1040:12AC][2016-11-09T15:22:42]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None
[1040:12AC][2016-11-09T15:22:42]i101: Detected package: Windows7_MSU_x64, state: Absent, cached: Complete
[1040:12AC][2016-11-09T15:22:42]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None
[1040:12AC][2016-11-09T15:22:42]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None
[1040:12AC][2016-11-09T15:22:42]i052: Condition ‘VersionNT64 >= v6.0 OR (VersionNT64 = v5.2 AND ServicePackLevel >= 1)’ evaluates to true.
[1040:12AC][2016-11-09T15:22:42]i199: Detect complete, result: 0x0
[1040:12AC][2016-11-09T15:22:44]i200: Plan begin, 10 packages, action: Repair
[1040:12AC][2016-11-09T15:22:44]i052: Condition ‘(VersionNT64)’ evaluates to true.
[1040:12AC][2016-11-09T15:22:44]i000: Setting string variable ‘WixBundleLog_vcRuntimeMinimum_x64’ to value ‘C:\Users\RJ\AppData\Local\Temp\dd_vcredist_amd64_20161109152241_000_vcRuntimeMinimum_x64.log’
[1040:12AC][2016-11-09T15:22:44]i052: Condition ‘(VersionNT64)’ evaluates to true.
[1040:12AC][2016-11-09T15:22:44]i000: Setting string variable ‘WixBundleLog_vcRuntimeAdditional_x64’ to value ‘C:\Users\RJ\AppData\Local\Temp\dd_vcredist_amd64_20161109152241_001_vcRuntimeAdditional_x64.log’
[1040:12AC][2016-11-09T15:22:44]i052: Condition ‘VersionNT = v6.3 AND NOT VersionNT64’ evaluates to false.
[1040:12AC][2016-11-09T15:22:44]w321: Skipping dependency registration on package with no dependency providers: Windows81_x86
[1040:12AC][2016-11-09T15:22:44]i052: Condition ‘VersionNT = v6.3 AND VersionNT64’ evaluates to false.
[1040:12AC][2016-11-09T15:22:44]w321: Skipping dependency registration on package with no dependency providers: Windows81_x64
[1040:12AC][2016-11-09T15:22:44]i052: Condition ‘VersionNT = v6.2 AND NOT VersionNT64’ evaluates to false.
[1040:12AC][2016-11-09T15:22:44]w321: Skipping dependency registration on package with no dependency providers: Windows8_x86
[1040:12AC][2016-11-09T15:22:44]i052: Condition ‘VersionNT = v6.2 AND VersionNT64’ evaluates to false.
[1040:12AC][2016-11-09T15:22:44]w321: Skipping dependency registration on package with no dependency providers: Windows8_x64
[1040:12AC][2016-11-09T15:22:44]i052: Condition ‘VersionNT = v6.1 AND NOT VersionNT64’ evaluates to false.
[1040:12AC][2016-11-09T15:22:44]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x86
[1040:12AC][2016-11-09T15:22:44]i052: Condition ‘VersionNT = v6.1 AND VersionNT64’ evaluates to false.
[1040:12AC][2016-11-09T15:22:44]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x64
[1040:12AC][2016-11-09T15:22:44]i052: Condition ‘VersionNT = v6.0 AND NOT VersionNT64’ evaluates to false.
[1040:12AC][2016-11-09T15:22:44]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x86
[1040:12AC][2016-11-09T15:22:44]i052: Condition ‘VersionNT = v6.0 AND VersionNT64’ evaluates to true.
[1040:12AC][2016-11-09T15:22:44]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x64
[1040:12AC][2016-11-09T15:22:44]i201: Planned package: vcRuntimeMinimum_x64, state: Present, default requested: Repair, ba requested: Repair, execute: Repair, rollback: None, cache: No, uncache: No, dependency: Register
[1040:12AC][2016-11-09T15:22:44]i201: Planned package: vcRuntimeAdditional_x64, state: Present, default requested: Repair, ba requested: Repair, execute: Repair, rollback: None, cache: No, uncache: No, dependency: Register
[1040:12AC][2016-11-09T15:22:44]i201: Planned package: Windows81_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1040:12AC][2016-11-09T15:22:44]i201: Planned package: Windows81_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1040:12AC][2016-11-09T15:22:44]i201: Planned package: Windows8_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1040:12AC][2016-11-09T15:22:44]i201: Planned package: Windows8_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1040:12AC][2016-11-09T15:22:44]i201: Planned package: Windows7_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1040:12AC][2016-11-09T15:22:44]i201: Planned package: Windows7_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: Yes, dependency: None
[1040:12AC][2016-11-09T15:22:44]i201: Planned package: WindowsVista_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[1040:12AC][2016-11-09T15:22:44]i201: Planned package: WindowsVista_MSU_x64, state: Absent, default requested: Repair, ba requested: Repair, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[1040:12AC][2016-11-09T15:22:44]i299: Plan complete, result: 0x0
[1040:12AC][2016-11-09T15:22:44]i300: Apply begin
[0AF0:0498][2016-11-09T15:22:47]i360: Creating a system restore point.
[0AF0:0498][2016-11-09T15:22:57]i361: Created a system restore point.
[0AF0:0498][2016-11-09T15:22:57]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{dab68466-3a7d-41a8-a5cf-415e3ff8ef71}, resume: Active, restart initiated: No, disable resume: No
[0AF0:12B4][2016-11-09T15:22:58]i304: Verified existing payload: vcRuntimeMinimum_x64 at path: C:\ProgramData\Package Cache\{7B50D081-E670-3B43-A460-0E2CDB5CE984}v14.0.23918\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi.
[0AF0:12B4][2016-11-09T15:22:59]i304: Verified existing payload: cab5046A8AB272BF37297BB7928664C9503 at path: C:\ProgramData\Package Cache\{7B50D081-E670-3B43-A460-0E2CDB5CE984}v14.0.23918\packages\vcRuntimeMinimum_amd64\cab1.cab.
[0AF0:12B4][2016-11-09T15:22:59]i304: Verified existing payload: vcRuntimeAdditional_x64 at path: C:\ProgramData\Package Cache\{DFFEB619-5455-3697-B145-243D936DB95B}v14.0.23918\packages\vcRuntimeAdditional_amd64\vc_runtimeAdditional_x64.msi.
[0AF0:12B4][2016-11-09T15:23:00]i304: Verified existing payload: cab2C04DDC374BD96EB5C8EB8208F2C7C92 at path: C:\ProgramData\Package Cache\{DFFEB619-5455-3697-B145-243D936DB95B}v14.0.23918\packages\vcRuntimeAdditional_amd64\cab1.cab.
[0AF0:12B4][2016-11-09T15:23:00]e000: Error 0x80070002: Failed to find payload: WindowsVista_MSU_x64 in working path: C:\Users\RJ\AppData\Local\Temp\{dab68466-3a7d-41a8-a5cf-415e3ff8ef71}\WindowsVista_MSU_x64 and unverified path: C:\ProgramData\Package Cache\.unverified\WindowsVista_MSU_x64
[0AF0:12B4][2016-11-09T15:23:00]e000: Error 0x80070002: Failed to cache payload: WindowsVista_MSU_x64
[1040:06BC][2016-11-09T15:23:00]e314: Failed to cache payload: WindowsVista_MSU_x64 from working path: C:\Users\RJ\AppData\Local\Temp\{dab68466-3a7d-41a8-a5cf-415e3ff8ef71}\WindowsVista_MSU_x64, error: 0x80070002.
[1040:06BC][2016-11-09T15:23:00]e349: Application requested retry of payload: WindowsVista_MSU_x64, encountered error: 0x80070002. Retrying…
[0AF0:12B4][2016-11-09T15:23:00]i304: Verified existing payload: WindowsVista_MSU_x64 at path: C:\ProgramData\Package Cache\.unverified\WindowsVista_MSU_x64.
[0AF0:12B4][2016-11-09T15:23:00]i305: Verified acquired payload: WindowsVista_MSU_x64 at path: C:\ProgramData\Package Cache\.unverified\WindowsVista_MSU_x64, moving to: C:\ProgramData\Package Cache\0BEFBB0B78588F7C9F17EAD1DA3ABEDA2B6F4C7F\packages\Patch\x64\Windows6.0-KB2999226-x64.msu.
[0AF0:0498][2016-11-09T15:23:00]i301: Applying execute package: vcRuntimeMinimum_x64, action: Repair, path: C:\ProgramData\Package Cache\{7B50D081-E670-3B43-A460-0E2CDB5CE984}v14.0.23918\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi, arguments: ‘ MSIFASTINSTALL=”7″ NOVSUI=”1″‘
[1040:12AC][2016-11-09T15:23:08]i319: Applied execute package: vcRuntimeMinimum_x64, result: 0x0, restart: None
[0AF0:0498][2016-11-09T15:23:08]i325: Registering dependency: {dab68466-3a7d-41a8-a5cf-415e3ff8ef71} on package provider: Microsoft.VS.VC_RuntimeMinimumVSU_amd64,v14, package: vcRuntimeMinimum_x64
[0AF0:0498][2016-11-09T15:23:08]i301: Applying execute package: vcRuntimeAdditional_x64, action: Repair, path: C:\ProgramData\Package Cache\{DFFEB619-5455-3697-B145-243D936DB95B}v14.0.23918\packages\vcRuntimeAdditional_amd64\vc_runtimeAdditional_x64.msi, arguments: ‘ MSIFASTINSTALL=”7″ NOVSUI=”1″‘
[1040:12AC][2016-11-09T15:23:11]i319: Applied execute package: vcRuntimeAdditional_x64, result: 0x0, restart: None
[0AF0:0498][2016-11-09T15:23:11]i325: Registering dependency: {dab68466-3a7d-41a8-a5cf-415e3ff8ef71} on package provider: Microsoft.VS.VC_RuntimeAdditionalVSU_amd64,v14, package: vcRuntimeAdditional_x64
[0AF0:0498][2016-11-09T15:23:11]i301: Applying execute package: WindowsVista_MSU_x64, action: Install, path: C:\ProgramData\Package Cache\0BEFBB0B78588F7C9F17EAD1DA3ABEDA2B6F4C7F\packages\Patch\x64\Windows6.0-KB2999226-x64.msu, arguments: ‘”C:\Windows\SysNative\wusa.exe” “C:\ProgramData\Package Cache\0BEFBB0B78588F7C9F17EAD1DA3ABEDA2B6F4C7F\packages\Patch\x64\Windows6.0-KB2999226-x64.msu” /quiet /norestart’
[0AF0:0498][2016-11-09T15:23:15]e000: Error 0x80240017: Failed to execute MSU package.
[1040:12AC][2016-11-09T15:23:15]e000: Error 0x80240017: Failed to configure per-machine MSU package.
[1040:12AC][2016-11-09T15:23:15]i319: Applied execute package: WindowsVista_MSU_x64, result: 0x80240017, restart: None
[1040:12AC][2016-11-09T15:23:15]e000: Error 0x80240017: Failed to execute MSU package.
[0AF0:0498][2016-11-09T15:23:15]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{dab68466-3a7d-41a8-a5cf-415e3ff8ef71}, resume: ARP, restart: None, disable resume: No
[0AF0:0498][2016-11-09T15:23:15]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{dab68466-3a7d-41a8-a5cf-415e3ff8ef71}, resume: ARP, restart initiated: No, disable resume: No
[1040:12AC][2016-11-09T15:23:15]i399: Apply complete, result: 0x80240017, restart: None, ba requested restart: No

David
November 12, 2016

Can someone tell me where to put this dll? api-ms-win-crt-runtime-l1-1-0.dll

akash
November 14, 2016

why every time dll setup failed.?????

akash
November 14, 2016

its not work ???

melika
November 15, 2016

i tried it and it worked. thanks a lot for your help 🙂

nx radio
November 21, 2016

Hello– Thanks to all the posters who took time to throw in their experiences with this insane Microsoft DLL problem. I found my way to this webpage not for the reasons most people complained of but related to Comodo IceDragon version 49, which also produces the failure message related to:
api-ms-win-crt-runtime-l1-1.0.dll

I learned some tips and tricks reading everyone’s report.
Relating to the IceDragon situation, if anyone winds up here
resulting from a search engine link, and related to Comodo Ice Dragon, here’s the fix several posters at another site recommended to pursue:

dllFilesNeededForCIDv49,0,0,0.zip

This zip file can be found at http://www.tinyupload.com
The zip file contains a text document with instructions.
That nasty little
api-ms-win-crt-runtime-l1-1.0.dll
is included in the package, along with other files.
It’s only 850kb so an easy dwnld for those still on a
slow connection.
That’s all I can contribute.
I can’t follow the suggestions posters offer here cuz I’m
still running Win Xp SP3 so those Visual Studio fixes
won’t work cuz Mister Gates cut off support for Xp.
Thanks all……..

Cole
December 5, 2016

My computer says i dont have any updates but i still need the api thing! HElP!!!!

Travis
December 7, 2016

“It says one or more issues caused the setup to fail.” I looked in the logs and it says “Cannot install a product when a newer version is installed.” It doesnt give me the option to uninstall either. Please help

lua
December 9, 2016

“it says one or more issues caused the setup to fail “please help me fix this error

Ron
December 21, 2016

None of this actually helped, still same problem.

Hujsgory
December 22, 2016

If anyone have a problem with missing ucrt dll, then try install this: https://support.microsoft.com/en-us/kb/2999226

Nagaraju kovvada
December 27, 2016

We are geeting this msg in msoffice 2016 version only…

Me
January 8, 2017

Travis you have to go to programmes and unistall it by your self
then install it and it will work

Rumeth
January 8, 2017

does not work all the above comments are so true but i found a fix install the lates wondows 10. it worked

[…] گاهی ورژن های جدید VC نیاز به اپدیت بودن ویندوز دارند.(با توجه به این منبع) پس بهتره ویندوزتون رو اپدیت کنید چون توی فروم استیم هم […]

CharlesM
January 9, 2017

I want to share how I fixed this. First off, my Windows 7 computer would not update and would just get stuck. For what it was worth, I installed both 2015 C++ x64 fix and it didn’t install the necessary file. You can look in the windows\sysWow64 directory and verify it’s not there. The install routine just hung and ultimately I terminate it, but I decided to leave the Visual C++ program listed as a program.

Okay so what did I do?

First off, the way to get around the fact that Windows 7 would no longer run updates is to use the CMD comment and right click it to run as administrator and then enter the dos command:
“net stop wuauserv”. It needs to come back that it executed successfully. If it doesn’t reboot your machine and try again.

THEN I ran Universal Update for Windows C Runtime for Windows From here
https://support.microsoft.com/en-us/kb/2999226

This time it did not get hung up on the install and installed the file. This took me all weekend to figure out!

Nitin
January 12, 2017

Thank you very much. I stuck with this problem for almost 1 month.

Dennis D. Spreen
January 12, 2017

Thanks all for your great help! I think this thread has now a lot of how-to-do’s if this error occurs, thus I’m closing the comment section now.

About Dennis D. Spreen

I'm an avid programmer working on a variety of platforms in a variety of languages with a wide technical interest.

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